Learner Support Center

Getting Started

  • DCE Minimum System Specifications

    Minimum Computer Specifications To ensure the best experience possible, please make sure your computer meets ...

    Feb 01, 2017 09:51AM EST
  • How to register with Shadow Health

    Visit the Shadow Health Webpage Visit https://app.shadowhealth.com/ This is the login page. Underneath the lo...

    Jul 27, 2017 12:11PM EDT
  • How to Log In

    Open your preferred web browser, navigate to http://www.app.shadowhealth.com/, and click LoginEnter in your re...

    Feb 03, 2017 02:59PM EST
  • How to Log Out

    At any point after signing in to your Shadow Health account you can sign out by clicking the orange text that ...

    Dec 28, 2016 03:34PM EST
  • Why am I being asked for my credit card information?

    During the registration process, you may be prompted to enter your credit card information. This is because th...

    Dec 28, 2016 03:35PM EST
  • Where do I document?

    Documentation is a major part of any medical work, and it’s no different in Shadow Health. While in the exam r...

    Feb 25, 2016 04:03PM EST
  • List of Supported Browsers

    Shadow Health supports the following browser and operating system combinations. ✔ indicates that we suppo...

    Jul 25, 2017 03:12PM EDT
  • Lifetime Access

    When you purchase or are given access to Shadow Health, you have access to it for life. This means that even a...

    Mar 23, 2016 03:00PM EDT

Contact Us

  • Advanced Technical Support Hours
    Mon - Fri 9:00 A.M. - 9:00 P.M. ET Saturday 11:00 A.M. - 8:00 P.M ET

    Call Us
    Toll Free: 800.860.3241
  • Email us!
support_desk@shadowhealth.com
https://cdn.desk.com/
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