Learner Support Center

How to enable your Microphone in Windows

Last Updated: Dec 28, 2016 05:33PM EST
Most laptops have a built-in microphone, to make sure it is enabled please right click on the speaker icon in the lower right corner of your screen and then select Recording devices.
Image of Windows 10's Speaker icon

One of these devices should say "Default device" and have a green check.
Image of Window's sound input menu with a Microphone selected as Default Device
 
  • If one of the devices is named Microphone and plugged in, but not listed as default device, please right click on it and select "Set as Default Device"
  • If all of the devices are listed as "Not plugged in" please make sure your microphone (if using an external mic) is plugged into the appropriate jack.
  • If there are no devices listed, please check that all of the devices are shown by right clicking and selecting "Show disconnected devices". If there are still no devices you may need to run Window Update or install the correct audio drivers. Please contact support if you require assistance with this
Image of Window's Recording Devices screen with no audio devices detected

If the correct Recording device is selected but your mic is still not working, double click the microphone and click Properties. On the Levels tab you will be able to set and adjust the microphone volume levels.

Contact Us

  • Advanced Technical Support Hours
    Mon - Fri 9:00 A.M. - 9:00 P.M. ET
    Sat - Sun 12:00 P.M. - 9:00 P.M ET

    Call Us
    Toll Free: 800.860.3241
  • Email us!
support_desk@shadowhealth.com
https://cdn.desk.com/
false
Shadow_Health
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete